Payment Policy

At Norvia Mart, we aim to make your shopping experience simple, convenient, and secure. We accept several major debit and credit card payment methods to make purchasing your favorite products easy.

Please read our Payment Policy below for information about accepted payment methods, payment processing, and billing.

1. Accepted Payment Methods

We currently accept the following payment methods:

Visa
Mastercard
Maestro
American Express (Amex)
JCB
Visa Electron
Discover
Diners Club

All available payment methods are displayed during checkout. Payment options may vary depending on card eligibility and payment provider availability.

2. Payment Processing

All payments must be completed during checkout when placing an order.

Once your payment has been successfully authorized, your order will be processed according to our standard order processing procedures.

If your payment is declined or unsuccessful, your order may not be confirmed or processed. Please check your payment details or contact your card issuer for assistance.

3. Payment Security

We take payment security seriously and use the payment processing services available through our eCommerce platform to facilitate transactions.

Your payment information is handled through the applicable payment provider's secure payment processing system.

We do not request your full card details, security code, or banking passwords through email or telephone.

4. Pricing and Currency

All product prices and applicable charges are displayed at checkout before you complete your purchase.

Please review your order total carefully before submitting payment.

Any applicable currency conversion fees or international transaction charges imposed by your card issuer or financial institution are the responsibility of the cardholder.

5. Payment Authorization

All orders are subject to successful payment authorization.

We reserve the right to decline or cancel an order if a payment cannot be verified, is declined by the payment provider, or appears to involve suspicious or unauthorized activity.

If an order is cancelled after payment has been collected, any applicable refund will be processed to the original payment method, subject to applicable laws.

6. Refunds and Payment Reversals

Approved refunds will generally be issued to the original payment method used for the purchase.

We process approved refunds within 10 days, subject to applicable legal requirements. The time it takes for the refunded amount to appear in your account may depend on your bank, card issuer, or payment provider.

For more information, please review our Return & Refund Policy.